Why Every Enterprise Should Be Implementing Platform Operations
Platform operations is more than a way for enterprise IT to streamline the handoff between development and operations—it’s the necessary evolution of infrastructure engineering.
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Ransomware in the Long Run
Training for a good strategy to protect data This weekend news of a ransomware attack has surfaced as runners, bikers, pilots, and many other outdoor enthusiasts were unable to log activities from their favorite Garmin device. News quickly spread via social...
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“Return to Work” by EchoStor, powered by ServiceNow
EchoStor Technologies today announced the release of their Return to Work application on the NOW platform by ServiceNow. Responding to feedback from business leaders, EchoStor has created a streamlined application that meets the needs of companies of all...
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EchoStor Insights: Intelligent Configuration Management
CMDB Overview ServiceNow’s Configuration Management Database (CMDB), when utilized effectively, allows organizations to unlock the true power of the full suite of applications available on the Platform. The CMDB follows a true Common Service Data Model allowing for...
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EchoStor Insights: Key Considerations to a Successful Virtual Agent Project
ServiceNow Virtual Agent Overview: ServiceNow’s Virtual Agent is a Platform-native chatbot that delivers general and personalized answers to users’ questions and has the ability to kick off workflows, open tickets, and hand off the conversation to a live agent if...
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EchoStor Insights: ServiceNow’s Crisis Management Applications
Crisis Management Applications Overview: The ServiceNow Crisis Management Applications provide a useful set of tools for organizations looking to quickly distribute and gather information, initiate and automate workflows, and optimize resources in the event of any...
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