Company Updates
EchoStor Technologies Appoints Frank Loulourgas as Chief Client Experience Officer
August 25, 2026

Experienced services executive to advance EchoStor’s integrated delivery model and strengthen client outcomes across the full technology lifecycle
Norwood, Mass., August 25, 2026 – EchoStor Technologies, an enterprise technology solutions and services provider helping organizations modernize faster, simplify operations, and create lasting value, today announced the appointment of Frank Loulourgas as Chief Client Experience Officer (CXO).
In this role, Loulourgas will lead the continued evolution of EchoStor’s client experience and services delivery strategy, with a focus on creating a consistent, scalable model that connects strategy, architecture, implementation, managed services, and ongoing optimization. His leadership will help ensure clients experience the full value of EchoStor’s capabilities through greater continuity, accountability, and measurable outcomes across the technology lifecycle.
Loulourgas brings nearly two decades of experience building and scaling professional services organizations across the IT infrastructure and cybersecurity markets. In 2008, he founded Fotis Networks, a professional services firm he built and operated for more than a decade before its acquisition by InterVision Systems in 2019.
“Frank has a reputation for building world-class services organizations that operate with a repeatable, consistent delivery methodology,” said Mike Johnson, CEO of EchoStor. “He’s transforming our professional services business into a client-centric engine across our GTM platform, helping our customers accelerate outcomes while positioning EchoStor as a trusted, long-term consulting partner.”
Throughout his career, Loulourgas has led teams supporting complex infrastructure and cybersecurity initiatives across the Department of Defense, public safety, and large enterprise environments. Those experiences have shaped an operating approach centered on technical excellence, disciplined execution, accountability, and consistency at scale.
At EchoStor, Loulourgas will focus on further integrating and scaling the services capabilities that support the company’s broader go-to-market strategy. His priorities include establishing repeatable delivery methodologies, building a scalable workforce model, strengthening continuity across the client journey, and creating greater alignment between advisory, implementation, managed services, and client success.
“Organizations are modernizing infrastructure, strengthening security, and preparing for AI at the same time. These initiatives cannot be approached in isolation,” said Frank Loulourgas, CXO of EchoStor. “Our role is to connect those priorities into a clear path from strategy through execution and remain accountable for the value we create along the way. Clients are not buying hours. They are investing in outcomes, and our services model has to be built around delivering them.”
Loulourgas’ leadership will further strengthen EchoStor’s ability to operate as an extension of its clients’ teams, providing the expertise, consistency, and accountability required to modernize complex environments, strengthen security and resilience, accelerate transformation, and continuously optimize technology investments.
About EchoStor Technologies
EchoStor Technologies is an enterprise technology solutions and services provider helping organizations modernize, secure, and transform their technology environments. By bringing together strategic advisory, deep technical expertise, advanced integration, managed services, and leading technology partnerships, EchoStor helps enterprises simplify complexity, strengthen resilience, accelerate innovation, and connect technology investments to measurable business outcomes.
Media Contact
Phil LeClare
EchoStor Technologies
Phone: 617-899-8470
Email: phil.leclare@echostor.com
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