ServiceNow

Guidance and Advisory

A Partner and Launchpad for Success

The value you realize from your ServiceNow investment is only as great as your ability to take advantage of all that the platform has to offer. As the platform is changed and enhanced, you need to make sure that your team is ready to put enhancements and changes to work for your business. EchoStor’s Guidance and Advisory services support your organization and your team with the expertise and insights to help developers get the most out of the platform, give users the best experience, and enable the business to scale and derive maximum value from your investment.

We collaborate closely with your team to deliver services that include:

  • Workflow development
  • Implementation
  • User experience
  • Integration with third-party tools
  • Program management and governance
  • Workshops and training
  • Staff augmentation

Whether your organization is just looking to ensure that internal ServiceNow team members have experts to lean on or you are looking for more strategic services, EchoStor has the right service for you.

Design & Implementation

Our proven service delivery methodologies give you the confidence to securely embrace transformation and the evolution of your network.

Analyze

In addition to interviewing stakeholders and gathering inputs that will impact network design and implementation, our team has the tools and ability to perform a wide range of data collection in your environment to inform our recommendations.

Advise

Leveraging the information, inputs and data gathered during the Analyze phase, our team, led by certified network architects and staffed with experienced technology and business process professionals, recommends a roadmap to securely achieve your business goals.

Design

With the network architecture and security roadmap, the EchoStor team scopes solutions aligned with stakeholder needs based upon specific business requirements and capabilities.

Deliver

EchoStor’s delivery team works hand in hand with your technical team to ensure the successful deployment and implementation of networking and security solutions.

See the Big Picture, Do More for Your Business

  • Customized for Your Business, Teams Who See the Big Picture, Collaborative Approach
  • Your business is unique, and we believe that the ServiceNow support you receive should be, too—that’s why we offer flexible contract options that are rightsized for you and our partnership.
  • With a dedicated team model that allows for the seamless transfer of knowledge, EchoStor can take a holistic view of your environment and help ensure that your ServiceNow program works seamlessly across your business.
  • Our team, led by a ServiceNow Certified Master Architect, works with you to ensure that you have the roadmap, skills, and resources to support a foundation for continuous improvement.

Related Solutions

ServiceNow

Our team puts ServiceNow in the context of your entire business and processes—from user experience to process to automation—for optimal business outcomes.

360 Assessment

By bringing together ServiceNow experts with the know-how and experience to take a holistic view of your program, with a focus on your business outcomes and ServiceNow best practices, EchoStor empowers you to get the most from your existing investment.

ServiceNow Remote Admin

As your remote admin, our team of ServiceNow experts handles all adds, changes, and updates and supports your ServiceNow solutions with SLAs that are based on your business needs.

Why EchoStor

our experts craft solutions fit for you.

Efficient project management and a demonstrated ability to deliver results give you the confidence to move faster and smarter. Our long-held partnerships with industry leaders and innovators go deep and wide. Driven by our commitment to flawless execution and delivering on promises, EchoStor takes an outcomes-driven approach that maximizes impact and optimizes investment.

Experienced Teams

From data center to cloud to the apps that keep your business running, our experts craft solutions fit for you.

Operational Know-How

Efficient project management and a demonstrated ability to deliver results give you the confidence to move faster and smarter.

Proven Technologies

Our long-held partnerships with industry leaders and innovators go deep and wide.

Outcomes-Driven Approach

Driven by our commitment to flawless execution and delivering on promises, EchoStor takes an outcomes-driven approach that maximizes impact and optimizes investment.